Remote Account Coordinator/Manager

Allied National Services, a leading provider of facility maintenance services to customers across the nation, has an immediate need for a remote Account Manager/Coordinator. We are looking for reliable, up-beat, assertive candidates who likes to take on significant responsibility for customer satisfaction. This position coordinates vendor services via the phone and responds to customer service requests over the telephone to ensure that services provided meet client and company business requirements.

This position is full time remote from 8:00am – 5:00pm, Monday thru Friday.

Duties will include but are not limited to assisting Account Managers in Service Department with the following duties:

Ensures all service requests and dispatches are well documented, coordinated, prioritized and organized.
Actively listening to customer needs and inquiries to determine appropriate service actions.
Coordinate, schedule and dispatch service calls.
Managing database.
Efficiently and correctly corresponding with third-party providers.
Resolving customer issues & concerns.
Informing customers of any anticipated delays and any additional information needed.
Able to meet deadlines.
Review vendor quotes and proposals.
Performing other duties as assigned.

This position will warrant a friendly, outgoing, positive and professional manner with excellent written / verbal communication skills. We require experience with Outlook, Word, Excel (Microsoft Office), Internet Explorer. Training is provided on in-house software. Individual must be highly organized, resourceful and results oriented, with the desire and ability to take the initiative and multitask on a fast-paced service-oriented environment that is focused on growth. Our expectation is that you are career oriented and should be interested in furthering your professional development in our field.

Benefits: We offer a competitive salary. PTO and a generous benefit package which includes medical insurance, family/dependent medical insurance, dental, vision and 401(k).

*Must have valid driver’s license, own car and be able to pass a criminal background check and E-Verify*

To apply, please respond to this ad with resume.

Feel free to check out website! www.alliedns.com

Allied National Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.