Customer Service Representative/ Over, Short & Damaged (Full-Time)

Dayton Freight is where you belong! Be a part of The Dayton Difference by joining our team.

Dayton Freight stands out from other carriers because we are a recognized leader in regional LTL transportation services. It’s apparent in how we treat our customers and each other. Our culture is one of teamwork, respect and professional honesty. Dayton Freight appreciates its employees: you are not just a number, you are family. We attribute our growth to the dedication of our employees, and the loyalty of our customers and business partners.

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

Assist the Service Center Manager
Take and deliver messages for the Service Center Manager and Account Managers
Provide assistance to Drivers
Prepare bills of lading and delivery receipts
Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:

Payroll
Data entry
Freight reports
Driver collect reports
Billing and filling

Qualifications

Skillful in Microsoft Office Programs
Excellent keyboarding skills
Has worked in a fast paced environment and has excellent attention to detail
Experience with handling a high volume of phone calls
Exceptional communication and customer service skills
Legally eligible to work in the United States
Must be at least 18 years of age
Fluent in English

Benefits

Stable and growing organization
Competitive weekly pay
Quick advancement
Customized training program
Professional, positive and people-centered work environment
Modern facilities
Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
Paid holidays (8); paid vacation and personal days
401(k) plan, Company Match

Please apply online at: https://careers-daytonfreight.icims.com/jobs/8565/over%2c-short-%26-damaged-clerk—customer-service-representative-%28full-time%29/job