Bilingual Customer Service Representative (English & Spanish)

Why Move-tastic?

We are a fun and close-knit team of problem-solving, stress-relieving experts. We work together in a fast-paced and energetic environment to create an exceptional moving experience for each and every client.

What do you get from Move-tastic?

As a Customer Service Representative, you will:

Be part of a fun-loving and team-oriented environment
Earn paid time off annually
Be eligible for insurance and retirement savings benefits
What is the job?

The role of the Bilingual Customer Service Representative is to serve as a main point of contact for our customers, communicate with crews in the field, and help coordinate, schedule, and dispatch moves for our clients.

Here’s a quick glance at some of the things you’ll be doing:

Communicate with customers and team members in both English and Spanish
Handle customer service inquiries over the phone and through email
Generate estimates
Help maintain the calendar for booking and staffing moves
Coordinate damage claim resolutions
Participate in weekly team meetings—and free weekly lunches!
Help with recruiting, including maintaining job postings and handling interviews
Be willing to assist in office responsibilities as needed
What are we looking for in new team members?

Our Customer Service Representatives are often our first impressions to our clients. That’s why it’s important that our team members have the following attributes and skills:

Positivity and professionalism in a fast-paced environment
Ability to understand client concerns, and to address their concerns effectively
Excellent verbal and written communication skills in both English and Spanish
Organization and close attention to detail
Flexibility and willingness to help out in any way necessary
Ability to work well both independently and as part of a team
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Interested in joining our team? Please email us your resume!

IL.C.C. 158678